Terms of Service
Clean Haven Solutions LLC
These Terms of Service (“Terms”) govern your use of the website www.cleanhavenhub.com and the services offered by Clean Haven Solutions LLC (“we,” “our,” or “us”). By accessing our website or booking our services, you agree to these Terms.
1. Introduction
Welcome to Clean Haven Solutions LLC. By using our website or scheduling our cleaning services, you agree to comply with these Terms. If you do not agree, please do not use our services or website.
2. Services
We provide professional cleaning services, including but not limited to:
- Home Cleaning
- Deep Cleaning
- Business & Office Cleaning
Details of our services can be found on our [Services Page].
3. Payment Terms
- Payment is due upon completion of the scheduled cleaning service unless otherwise agreed in writing.
- We accept the following payment methods: [Insert Payment Methods: e.g., Cash, Credit/Debit Cards, Online Payments].
- Late payments may result in additional fees.
4. Cancellation Policy
Our Cancellation Policy is as follows:
- A minimum of 24 to 48 hours’ notice is required to cancel a scheduled service without penalty.
- Cancellations made with less than 24 to 48 hours’ notice will result in a 50% service fee.
- Cancellations can only be made by phone or email during business hours.
- At our discretion, we may waive the fee for the first late cancellation as a goodwill gesture.
Full details can be found on our [Cancellation Policy Page].
5. Liability
- We take every precaution to deliver quality cleaning services. However, we are not liable for:
- Pre-existing damage to property or items.
- Normal wear and tear.
- Losses caused by factors outside of our control.
- Pre-existing damage to property or items.
- We are only responsible for damages resulting from proven negligence or willful misconduct by our team.
- Customers are responsible for securing fragile, valuable, or irreplaceable items before a scheduled cleaning.
6. Intellectual Property
All content on www.cleanhavenhub.com, including text, images, graphics, logos, and designs, is the intellectual property of Clean Haven Solutions LLC. Unauthorized use, reproduction, or distribution of our website content is strictly prohibited.
7. Governing Law
These Terms are governed by the laws of the State of New Jersey, USA. Any disputes shall be resolved in the appropriate courts within New Jersey.
8. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice. The latest version will always be posted on this page with the “Last Updated” date.
9. Essential Related Policies
For a complete understanding of how we operate, please also review:
- [Privacy Policy] – How we collect, use, and safeguard your information.
- [Cookie Policy] – How we use cookies and third-party booking tools (Zenbooker).
- [Cancellation Policy] – Guidelines for service changes or cancellations.
- [Contact Us Page] – How to reach us directly.
10. Contact Information
If you have questions about these Terms, please contact us:
📞 Phone: [Your Phone Number]
📧 Email: info@cleanheavenhub.com
🌐 Website: www.cleanhavenhub.com